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  SHIPPING & RETURNS  

SHIPPING POLICY

We use different shipping partners, depending on the size of your order and your location.

 

For smaller orders to the U.K and overseas, we use Royal Mail standard service.  For larger parcels we use Evri or Landmark Global.

Shipping times as follows:

UK
Prints/Wooden Hangers/Calendars - Royal Mail first class 1 - 2 days
European
Prints/Wooden Hangers/Calendars - Royal Mail first class 10 - 20 days
Rest of World
Prints/Wooden Hangers/Calendars - Between 15 and 30 days depending on customs.
 
**IMPORTANT***
Overseas prints will be sent by Royal Mail Inernational. This is a standard service that does not allow for tracking.

If you would like to track (tracking number provided) and improve the International delivery time up to 7-8 working days, then please contact us.

We will endeavour to deliver all orders within these times, starting from confirmation of payment. However if you would like your order sooner for a special occasion then please let us know and we will do everything to make it happen!

*** INTERNATIONAL SHIPPING ***
Customer is responsible for any custom's taxes/fees.
If your order is "lost in transit" then I will refund the cost of the item only, shipping costs will not be reimbursed.

 

RETURN & EXCHANGE POLICY

We make every effort to get your artwork to you in perfect condition. However on the rare occasion that it does arrive damaged please contact us within 48 hours - pictures would be good - and we will make every effort to rectify it asap.

Should you change your mind for whatever reason then again please let us know and we can help you sort out a *refund asap.

*The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalised orders

  • Digital downloads

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